Instruct Construction Group
Privacy Policy
Introduction
- This Privacy Policy explains how we collect, use, store, and protect your personal data.
- We are committed to safeguarding your privacy in accordance with UK data protection laws, including UK GDPR and the Data Protection Act 2018.
- By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect and process the following information:
- Full name
- Email address
- Phone number
- Project or service enquiry details
- Billing or invoicing information (if applicable)
- IP address and browser information
- Website usage data through cookies or analytics tools
How We Collect Information
Data may be collected through:
- Contact forms
- Email or phone enquiries
- Service request submissions
- Newsletter signup forms
- Cookies and analytics tracking tools
Purpose of Data Collection
We use your data to:
- Respond to enquiries and provide requested services
- Communicate project updates or quotations
- Improve our website functionality and user experience
- Send marketing communications (only if consent is given)
- Maintain business records and legal compliance
Legal Basis for Processing
We use cookies and similar tools to:
- Consent (for marketing emails)
- Contractual necessity (for service delivery)
- Legal obligation (for compliance and record-keeping)
- Legitimate interests (for improving services and security)
Cookies Policy
- Our website may use cookies to improve performance and user experience.
- Cookies help us analyze website traffic and usage patterns.
- You can disable cookies in your browser settings.
- Disabling cookies may affect website functionality.
Data Sharing
We may share information only with:
- Trusted service providers (hosting, analytics, payment processors)
- Legal authorities if required by law
- Professional advisors (legal/accounting)
We never sell or rent your personal data.
Data Storage & Security
- We implement technical and organizational safeguards to protect data.
- Data is stored securely on protected servers.
- Access is restricted to authorized personnel only.
- While we strive for maximum security, no system is 100% secure online.
Data Retention
- Personal data is retained only as long as necessary for business or legal purposes.
- When data is no longer required, it is securely deleted or anonymized.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent at any time
To exercise your rights, contact us via the website contact page.
Third-Party Links
- Our website may contain links to external websites.
- We are not responsible for their privacy practices.
- Users should review their policies separately.
Policy Updates
- We may update this Privacy Policy periodically.
- Updated versions will always be posted on this page with a revised date.
Contact Information
If you have privacy questions, requests, or concerns:
Location: Nottingham, England